Join an Award-Winning Team!

Masters in Home Care is proud to be a Hearst Connecticut Media Top Workplaces award winner! Recognized by Indeed.com as a "Top Responder" for our swift communication with applicants, we pride ourselves on a supportive culture and top-notch patient care. We are currently seeking a dedicated, full-time Intake Coordinator to join our Rocky Hill team.

Here's how you will make an impact:

Responsible for processing home health referrals in an accurate, timely manner, includes accurately completing data input and client information from referral sources in a variety of manners (phone/fax/email/portals/etc)

• Ability to learn and retain intake protocols
• Serve as the liaison between company, referral sources, and patients/caregivers
• Track and follow up with all patients who are pending starts of care, including face to face visits, paperwork, and physician visit note tracking
• Understand and effectively communicate the services offered by the agency
• Attach, scan, and upload referral information and other required patient documents into the agency’s electronic medical record system
• Interact with referral sources and business development team regarding new referrals
• All other duties as assigned by supervisor
• 40 hours/week, including weekends. We are happy to offer flexibility with our schedule options. Please inquire within!

What qualities and experiences will you bring to our team?

• Current and active CT Licensed Practical Nurse License in good standing
• Proficient with Medicare guidelines
• At least one (1) year of home health experience preferred
• At least one (1) year of experience in a customer service capacity within a medical setting preferred
• Proficient typing, using a computer, and multiple software applications (Microsoft office, Google Apps, and electronic medical records)
• Must be able to document accurately and appropriately
• Demonstrates patience, flexibility, and a cooperative attitude
• Able to provide excellent customer service
• Position requires a majority of interaction over the phone-must be able to communicate clearly and concisely both verbally and in written communications
• Able to effectively manage concurrent demands and multi-task
• Familiarity with medical terminology preferred
• Ability to work well in a team environment
• Experience in an accredited organization preferred
• Valid driver’s license in good standing and motor vehicle insurance
• Must have own dependable transportation kept in good working condition
• Ability to function in a fast-paced, high volume environment

At Masters In Home Care, we believe in nurturing our team. Here are just some of the exceptional benefits you'll enjoy:

• A choice of two comprehensive medical and dental plans, along with vision insurance.
• Company-provided life and disability insurance plans.
• A 401k plan with matching contributions (eligibility period applies).
• Generous paid time off that rolls over from year to year.
• Floating Holidays for added flexibility.
• Opportunities for Education Assistance.

Our commitment to efficiency extends to our technology. Masters In Home Care utilizes a state-of-the-art clinical point-of-care system on tablet computers, enabling our team to document patient and job information accurately and promptly. This facilitates the seamless development of OASIS data sets, service orders, time sheets, and other essential patient and employment documents and reports.

If you are a Licensed Practical Nurse seeking a fulfilling career where you can leverage your skills, enjoy autonomy, and achieve a true work-life balance, we encourage you to apply!

We are an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Administrative Assistant- Rocky Hill, CT-Your Ideal Work-Life Balance Awaits!

Masters in Home Care, a multi year HEARST CONNECTICUT MEDIA TOP WORKPLACES AWARD winner and recognized by indeed.com as a Top Responder for our swift communication with applicants, is seeking a Full-Time Administrative Assistant to join our thriving Rocky Hill branch.

Imagine a workplace where your contributions are truly valued, and your need for a healthy work-life balance is not just a promise, but a reality. At Masters, we deeply respect our team members and offer a flexible schedule that acknowledges your hard work and commitment.

As a valued member of our team, you'll experience the empowering freedom to utilize your expertise without the constraints of micromanagement. We believe in providing you with the autonomy you've earned to shine and make a real difference.

The Administrative Assistant will perform a variety of administrative and clerical tasks primarily for our clinical supervisory team, with assistance to other departments within the branch.

The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel, Google Suite and office equipment. They should also have intermediate knowledge of commonly used office equipment including scanning, emailing, faxing and printing documents.

Ultimately, the successful Administrative Assistant should ensure the efficient and smooth day-to-day operation of our office.

Here's how you'll make an impact: (including but not limited to)

• Answer and direct phone calls
• Represent the agency as the first point of contact for internal and external clients
• Process, log, & record incoming and outgoing faxes (electronic and physical)
• Handles all mail and shipping activities
• Scan and ship outbound files
• Assist with ordering and manage inventory of office supplies and medical equipment
• Maintains the physician licensure list
• Create and maintain files for field clinicians
• Perform internal document audits
• Scan any paper clinical documents
• Participate in annual audits
• Manage electronic filing and organization online

What qualities and experiences will you bring to our team?

• Proven experience as an administrative assistant or office admin assistant
• Knowledge of office management systems and procedures
• Demonstrated proficiency with Google Workspace (most notably Drive, Docs, Sheets & Google Meet)
• Knowledge of medical terminology will gain strong preference
• Demonstrated proficiency in MS Office
• Working knowledge of office equipment, such as printers, scanners and fax machines
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Experience as an Administrative Assistant or Secretary in a healthcare setting; Certified Medical Assistant qualification will be strongly considered

At Masters In Home Care, we believe in nurturing our team. Here are just some of the exceptional benefits you'll enjoy:

• A choice of two comprehensive medical and dental plans, along with vision insurance.
• Company-provided life and disability insurance plans.
• A 401k plan with matching contributions (eligibility period applies).
• Generous paid time off that rolls over from year to year.
• Floating Holidays for added flexibility.
• A rewarding Employee Referral Program.
• Opportunities for Education Assistance.

Join Masters In Home Care and experience the difference of working for an agency that truly values you.

We are an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Setting:

• Office

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Ergonomic Workspace:

• Yes

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Ability to Commute:

• Rocky Hill, CT 06067 (Required)

Work Location: In person