Location: Rocky Hill, CT

Employment Type: Full-Time

Join Masters in Home Care, a multi-year Hearst Connecticut Media Top Workplaces award winner and recognized Indeed Top Responder. We are seeking a proactive, detail-oriented Administrative Assistant to support our clinical supervisory team and broader branch operations in Rocky Hill.

If you are looking for a collaborative environment that provides genuine work-life balance, schedule flexibility, and the autonomy to manage your workflow without micromanagement, this is the role for you.

Key Responsibilities

As the administrative backbone of our branch, you will keep daily operations running smoothly and support quality patient care from behind the scenes. Primary duties include:

• Front Office & Communications: Serve as the welcoming primary point of contact for staff, patients, and external partners; answer and route incoming calls efficiently.
• Document Management: Process, log, and track incoming and outgoing electronic and physical faxes; scan paper clinical charts; maintain structured online filing systems in accordance with compliance standards.
• Clinical Support: Build and maintain files for field clinicians, update the physician licensure registry, and assist with routine and annual internal document audits.
• Mail & Logistics: Coordinate all incoming/outgoing mail, shipping, and document dispatch.
• Supply & Inventory Control: Track, order, and organize office supplies and branch medical equipment.

What You Bring

• Experience: Proven track record as an administrative assistant, office coordinator, or secretary. Experience in a healthcare setting or a Certified Medical Assistant (CMA) credential is a strong plus.
• Technical Fluency: High proficiency with Google Workspace (Drive, Docs, Sheets, Meet) and Microsoft Office Suite (Excel, Word).
• Office Equipment Savvy: Solid working knowledge of multi-function printers, document scanners, and digital fax systems.
• Core Skills: Sharp organizational instincts, solid time management, keen attention to detail, and professional verbal and written communication.
• Domain Knowledge: Familiarity with basic medical terminology is preferred.

Benefits & Perks

We invest in our people with a competitive compensation package and comprehensive benefits:

• Healthcare: Choice of two medical plans, comprehensive dental coverage, and vision insurance.
• Financial Security: 401(k) with company match, plus employer-paid life and disability insurance.
• Work-Life Balance: Generous paid time off (PTO) with rollover, floating holidays, and flexible scheduling.
• Growth & Rewards: Tuition/education assistance and an active employee referral bonus program.

Masters in Home Care is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive, supportive environment for all team members.

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